FAQs

HOW FAR IN ADVANCE SHOULD I BOOK?

Peak wedding months including January, February, March, April, October, November, December are generally booked 12 to 18 months in advance however it is not uncommon for these months to book out up to 24 months in advance. We always attempt to accommodate all new event bookings however as there is only me (Shannon) providing your DJ / MC services my availability is quickly booked out. Please feel free to touch base as soon as possible so I can advise of date availability.

WHAT TIME WILL SETUP OCCUR ON THE DAY OF THE EVENT?

I always prefer to be earlier than late therefore I arrive at the venue between 1 - 2 hours prior to the arrival of your guests. I take the time to set up equipment, perform testing and review the running sheet to make sure that everything runs perfectly! I will allow for any additional time required to set up extra equipment that may be hired as part of my services and will ensure that all is set up and ready prior to the arrival of guests.

IS THERE ANY ADDITIONAL FEES AND CHARGES?

When booking with Music With Memories your quotation is inclusive of the total costs based on the information you have provided for your event. There is no additional charges for set up and pack down of the equipment. If you do choose to have any of my additional services provided such as a photobooths, dry ice, love letters, greenery walls, neon signs etc. there will be an additional fee involved which will be discussed with you and noted on the quotation.

CAN WE REQUEST SONGS TO BE PLAYED?

Of course! I want to play music that you want to hear! At Music With Memories I have prepared multiple song suggestion lists which will be provided to you upon booking so you can select what you would like played at your event. I also encourage you to add any additional songs to the provided lists and let all of your guests know that I take recommendations if you desire. As I am your direct point of contact we discuss your music tastes well in advance so I can find out songs that you absolutely do or do not want to have played.

DO YOU OFFER ADDITIONAL SERVICES?

At Music With Memories we offer a number of add on services for your event including photobooth hire and event hire! Feel free to check out The Photobooth Girl and The Event Hire Girl for additional information and to view the products on offer.

WHAT HAPPENS IF EQUIPMENT BREAKS AT AN EVENT?

I would never want to be in a position where something goes wrong and I am unable to provide a solution therefore I am always over prepared in case of an emergency. I always carry entire spare sets of equipment with me at all times so if anything is to ever happen it can be fixed within minutes.

HOW DO PAYMENTS WORK?

At Music With Memories we require an initial non refundable deposit upon booking to exclusively secure your wedding date service which is then deducted from the final payment. You will receive a formal booking confirmation which will outline all of the relevant payment requirements prior to your wedding.

WHAT HAPPENS IF THE EVENT NEEDS TO BE POSTPONED OR CANCELLED?

Our terms and conditions will be provided to you upon booking. In the unfortunate circumstance that you are required to either cancel or postpone your event please touch base as soon as possible so we can discuss your requirements and how we can assist you in this process.